Wholesale 101

If you bought something online and you promptly received your tracking number (HOORAY!) but days or weeks have passed and it still isn’t updating (BOO!) you are likely beginning to wonder “What on earth is going on here?”, so let me tell you how to get to the bottom of it. If you read my blog post from last year called WTF eBay?! Letting Scammers Take Over Your Site you have already heard my rant about my son getting utterly scammed out of his allowance THREE TIMES in a row when simply t …

If you want to check your USPS tracking numbers but don't know how, here's a super simple guide!   STEP 1:  Locate your tracking number(s).  If you are trying to check tracking numbers provided to you from our company, BigBrandWholesale.com, simply login to your account: then click "ACCOUNT" Now click "MESSAGES": Now select the order you want to view tracking numbers for: Now you can view all of your tracking numbers for each order: STEP 2: …

You’re in panic-mode; a refund has been issued so you don’t have the money so you need to make sure you get your inventory back. Here’s how to do it!There’s lots of reasons you have to refund a parcel that hasn’t yet arrived to the buyer. A couple reasons include:Slow transit, buyer demands a refundYou realized you shipped the wrong item…….ARRRGGGGHHHH!!!Buyer demands to cancel order as soon as it shipsBuyer canceled payment, payment didn’t clear Buyer is a scammer and filed a chargeback as so …

Today is the last day of 2020 and I figured this would be the perfect time to reveal to you how things went so, so wrong with USPS transit this year; a nightmare all USA citizens have watched unfold, yet most cannot understand “why is the parcel not here YET?!”. So here you go; here’s a complete play-by-play: The disaster began with COVID-19 lockdowns starting in March 2020. When states began limiting, or even ending, in-store shopping it pushed virtually the entire United States (with the …

We have been experiencing a total nightmare with USPS since the last week of November, 2020. It is currently Christmas Eve and we are being screamed at by our outraged buyers who still don’t have their merchandise. To add to the frustration; we rush to get orders in transit, same-day in most cases. So, we hurry to get the parcel in transit, USPS takes the parcel... then transit comes to a screeching halt. Look how insane this is: This is just one example of a parcel we shipped NOVEMB …