Wholesale 101

If your buyer is claiming they never received the parcel, yet tracking says Delivered, there is no reason to panic!  Most people don't realize that even though all YOU can see on the tracking number is "delivered", internally, on USPS's end, they can see boatloads of data including GPS imagery; it's really quite impressive!The entire key to resolving this issue is to act QUICKLY. The sooner your buyer tells you about the incorrect delivery the better. If weeks pass before your buyer co …

We often have buyers say “My tracking says Delivered but it’s not here!”. When we check their tracking number it says “Delivered to Parcel Locker”, which is different than being set in front of your door or being put in your mailbox. So here’s how to find the parcel locker and get your parcel...First, let’s discuss why it would be delivered to a Parcel Locker in the first place:Too large to fit in mail boxCarrier cannot access your front door, such as if you live in an apartment complex, insid …

In our last article we discussed BOLs and how to get them. In this article we are going to go over PRO Numbers; what they are, what they do and how to locate them. When you order that awesome Lot of Victorias Secret Liquidation merchandise through BigBrandWholesale.com you are provided with a Tracking Number. You can then use your Tracking Number to see USPS move your parcel across the country until it is delivered to your home. But when you order through a company who …

Are you trying to figure out what a BOL is and where to get a BOL? In this article we will discuss what a Bill of Lading is and how to locate yours!To begin, there are two important words you need to understand:"FREIGHT"In the wholesale world, Freight typically applies to merchandise shipped on a pallet which is shipped on a semi truck, this is often called “Ground Freight” or “Road Freight”. BUT there is also Air Freight (merchandise shipped on planes), Rail Freight (shipped on trains) and Oce …

We have shipped through the United States Postal Service since 2005. The reason we choose to stay with USPS is because they are a very good mail carrier.  Like any large company, they do have some "bad apples" but over the years they have only truly "lost" a very small quantity of parcels. The trick is knowing what to do when it goes missing. First, most people don't realize that what you see on the tracking number is completely different from what USPS sees on their computers. USPS is …