Wholesale 101
Online Sellers: How to Deal With Buyers Asking Personal Questions
I love browsing Reddit to find topics to blog about because in the past 16+ years of selling online I have so much experience dealing with just about every issue imaginable. So when I came across this thread about a Mercari seller feeling freaked out by a buyer question that felt a little too personal I thought this is the perfect topic to discuss.Heres the screenshot the Mercari seller posted:As you can see the buyer is asking for personal details over a $9 pokemon plush and I have to agree wi
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14th Sep 2021
How to Politely Tell a Buyer to Leave You Alone
We have previously written about Polite Ways to Tell a Buyer They Can’t Have a Discount and Polite Ways to Say NO to a Buyer but what do you do when the person isn’t a “buyer” but seems to have endless questions, yet never makes a purchase? (AKA: TIME WASTER)There’s few things more annoying than the person who messages you around the clock, every day, posing as an interested buyer. After several days of back-and-fourth you have reached the point where you don’t even want their busines
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24th Aug 2021
How Amazon Sellers Deal with BOGUS “Inaccurate Description” Claims to Get Free Return Shipping
If you sell on Amazon you already know that buyers have figured out a way to escape paying for return shipping by simply selecting “Inaccurate Description” even though there is absolutely nothing inaccurate with it. This issue doesn’t just impact Amazon sellers; dishonest buyers are everywhere. It plagues our industry (wholesale) too. In the wholesale industry people will buy something (let’s say a 50 piece bulk lot that contains 25 Nike tees and 25 Puma tees). They will then claim it’s
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21st Jun 2021
Mean Comments on Facebook Ads? How We Deal with Them (Spoiler: DO NOT DELETE!)
If you have been advertising on Facebook, you have likely noticed this wave of outright rotten (and seriously dumb) comments on your ads in the past 24 months.I often wonder “Why?” because prior to 2020 we would very rarely see a nasty comment on an ad or even a post… I mean, we are a 16+-year-old business who sells authentic liquidation designer clothing, so there’s not really a ton of bad things you can say…. Or so you would think….But, oddly, people find rotten things to say on the reg now.
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5th Jun 2021
Online Sellers: 20 Ways to Respond to Utterly Insane Buyers
We previously shared an article called How to Deal with Batsh*t Crazy Buyers - and we have gotten a large response from this article because absolutely psychotic buyers are something every online seller deals with at some point. So today I wanted to share with you 20 Fast Replies for Insane Buyers (you know, the people who are exceptionally difficult, but not quite insane psychos)...Yesterday I shared with you 20 ways to respond to Rude Buyers. A rude buyer is outright “mean” but not necessar
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27th Apr 2021