Wholesale 101

If you are an online seller chances are you have received at least one strange request.  We get them quite a bit here at BigBrandWholesale.com. Here's some of ours followed by 5 additional sellers sharing theirs:1. One of our most common weird requests is having someone purchase a listing for little girls Carters brand dresses in size 5/6 then asking us to ship them the same dresses in womens size 22... Carters doesn't even make adult dresses!  It has always baffled me that people …

I love browsing Reddit to find topics to blog about because in the past 16+ years of selling online I have so much experience dealing with just about every issue imaginable. So when I came across this thread about a Mercari seller feeling freaked out by a buyer question that felt a little too personal I thought this is the perfect topic to discuss.Heres the screenshot the Mercari seller posted:As you can see the buyer is asking for personal details over a $9 pokemon plush and I have to agree wi …

No online seller (or ANY business, for that matter) enjoys chargebacks but the situation is extra awful when the chargeback is 100% bogus, such as when a customer personally signs for their parcel then denies every getting it, or when a buyer claims their credit card was “stolen” and that they didn’t authorize the transaction, however they ordered many times prior using the identical information. Or, even worse, the person who has ordered numerous times from you over the course of 6 months deci …

So your buyer filed a completely bogus chargeback and somehow the credit card company agreed with them for unknown reasons; perhaps you didn’t submit the correct evidence (Read: A Complete List of Evidence You Need to WIN a Chargeback) or perhaps the credit card employee never actually reviewed the case, there’s no way of knowing what went wrong but now you have the opportunity to appeal. If you want to appeal here’s everything you need to know:AN APPEAL IS NOT FREE! MasterCard, for example, ch …

Yep, we have all been there. Every online seller, at some point, deals with not being able to locate something they sold. Here’s how to deal with the situation:First, there’s ways to help prevent this issue, but I know that preventative measures aren’t the help you need right this second, so let’s discuss “missing inventory drama” so you can deal with this specific order then we will discuss how to curve these issues in the future. Honesty is (almost) always the best policy! Let your buyer kn …