About Our WAREHOUSE
Why We Started Our Company Our Family
If you want to come browse or shop our warehouse in-person please read this page first.
If you want to see the inside of our warehouse you can take a Virtual Tour by clicking PLAY on the video below:
Want to watch this video on Vimeo.com? - Click here.
WATCH US BUILD OUR NEW WAREHOUSE! This video starts with our old warehouse and ends with how the new warehouse looks in 2020:
We are proud to be a Michigan Business! If you wish to pickup from our pickup location please click here.
This business is literally our families life! Our kids, on a pallet, back in 2010:
Our kids in 2020:
All of our merchandise is 100% authentic because it comes directly from designer stores. Everything we sell is in-stock and ready to ship. We don't use Dropshippers and we never buy from China/ overseas, this is why we are able to ship your order so quickly and have your order arrive at your door in a few days!
We typically receive merchandise by the truckload:
When it arrives, our "Product Sorter" named Sharon separates it into Categories.
Myself and Sharon Getting Ready to Zip Line
Sharron and I at a GREAT Michigan restaurant
Sharon puts the mens sweaters in a mens Sweater Pile, the kids tees in a Kids Tees pile and so on. Unlike other Liquidators, we try our best to weed our any noticeable major damage and ink tags / security sensors.
We then divide each pile into "Lots" and prep them for video. You can see our video studio in the Warehouse Tour video.
Next we video the Lot for our Vimeo Channel. We have over 17 HOURS a day of 2-minute videos watched every single day on our Vimeo Channel!
After the video has been completed the merchandise is counted twice by two different employees and documented. This is how we are able to assure that no merchandise is missing. It is at this time the Listing is created on our site. Simultaneously the merchandise is linked to Accounting so we can determine our cost and create record of each piece within each Lot.
Once the contents have been double-verified it is packaged for shipping and sealed. The merchandise is never opened again; it remains in its parcel until it sells.
We are able to offer same-day shipping because all of our merchandise is pre-packed and ready for a shipping label.
When the label is printed the buyer receives an email with the Tracking Number. This same Tracking is posted to the order within the buyers account.
...and that is our exact process!
We are also asked if buyers can come "browse our warehouse". As you can see by looking at the photos and videos in this article, everything is in sealed packaged, so there isn't really anything to browse BUT if you wish to pickup you are welcome to purchase the merchandise and come pick it up. You can see our new CONTACT-FREE Pickup area by watching the video below:
Upon pickup you are welcome to open the sealed parcel and look it over.
And the final question we often hear is "Is this company legit?" - Of course we are, but don't take our word for it! Instead, look at YEARS worth of reviews on our Facebook, eBay and other sites. You can also look up our business licensing and registration on the state of Michigan website.
CONTACT US
- Email Us: Support@BigBrandWholesale.com (Average Response Time: Within 24 Hours)
- TEXT MESSAGE Support: (734) 322-9338 TEXT MESSAGE ONLY NUMBER!
- We have discontinued phone support. Please email or use Text Message support.