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What is De-Labeling Clothing? When Do I De-Label? And WHY?

What is De-Labeling Clothing? When Do I De-Label? And WHY?

Posted by Big Brand Wholesale.com on 25th Apr 2020

Starting next week (4.27.20) we are going to be getting in a lot more merchandise from N*RDSTR*M.  Unlike M*CYS or BL**MINGDALES, this company requires specific brands to be "De-Labeled", so let's discuss what that means...

THESE BRANDS  MUST BE DE-LABELED PRIOR TO SALE

All of the brands on the list above are owned by N*RDSTR*M, which is why they have to be De-Labeled.

WHY DO I NEED TO DE-LABEL?!

The main reason for this is to prevent people from scamming the store. For example, if a big brand top is for sale at a high end store for $200, it is common for you to be able to purchase this same top from us for $20 or less. A dishonest person can take the $20 top back to the store and return it for $200. This really hurts the retail store financially in addition to messing up their inventory system. When items are de-labeled it prevents this from occurring. 

WHAT NEEDS TO BE DE-LABELED?

Only the brands listed on this page. If you buy merchandise through a different company, they may have more brands that require de-labeling, but at BigBrandWholesale.com it is only the name brands on this specific page.  Don't worry, we will make sure we TELL YOU IN THE LISTING if it's a Lot from N*RDSTR*M.  If the Lot is from any other company you will not have to de-label.  Every listing on our site says what store the merchandise came from. 

WHAT DO I SAY IF MY CUSTOMER ASKS WHY IT’S DE-LABELED?

Simply explain that since this is authentic merchandise you are forced to de-label it before selling it. You can also point out that if other sellers are not de-labeling their merchandise, it is either because their merchandise is not authentic OR because they are breaking their contract and run the risk of being sued and losing their ability to buy these brands.

WHAT IF THEY SAY IT ISN’T AUTHENTIC BECAUSE THE TAG HAS A LINE THROUGH IT?

Well first off, that is absurd. If anything, it means the item IS authentic because nobody would de-label a fake item. However, if you have a really crazy buyer you have a couple options that we will discuss at the end of this article.

WHAT HAPPENS IF I DON’T DE-LABEL THEM?

You will likely be sued. This is really serious stuff! You MUST de-label!!  It is much better to spend 30 seconds putting a line through a tag than to spend 3 YEARS in a court case that ends up costing you $30,000+!  The risk simply isn't worth it!

HOW TO DE-LABEL

  1. Remove paper tags. Simply cut them off with scissors. If you are listing this item online you could easily take photos of the items tags, but you CAN NOT SHIP THE TAGS. You COULD retain the tags for 180 days to make sure the buyer doesn't file a bogus claim against you, but after the chargeback timeframe has ended, throw the tags away.

2. If there is a UPC that will not come off, draw a black vertical line through it with a sharpie. OR, you can black-out the entire barcode. Be sure to use a permanent marker so the marker cannot be removed:

OR

3. If the item comes with a certificate of authenticity you need to throw the certificate away, however I don’t see any reason why you couldn’t take photos of it to post in your listing, providing you make sure the buyer knows you are not allowed to give it to them.

4. NEVER give a buyer a warranty card. Since these specific items are bought via Liquidation, they are NOT covered by the warranty, so there is no purpose to the card.

5. Interior logo tag does NOT need to be cut off!!! But you need to cut it in half OR draw a line with the sharpie marker through it:

OR

HOW TO DEAL WITH A CRAZY BUYER WHO INSISTS IT ISN’T AUTHENTIC

There are many steps you can take to prevent this from happening.

  1. Take a photo of the item BEFORE you de-label it.  If you really want to be anal you could even take a photo or video OF you de-labeling it. 
  2. Take a photo of the tag, showing UPC.  The buyer won't be able to receive the paper store tag, but you can show them a photo of it.
  3. Make sure the listing clearly explains that the buyer will not receive the paper store tags.  
  4. Make sure the buyer knows there will be a black line through the manufacture tag OR the tag will be cut in half BUT the tag WILL be on the item.  As long as the interior tag isn't gone, the buyer shouldn't care.
  5. For extra-extra psychopath customers (as sellers, we ALL get them!): most people are not aware of RN Numbers. ALL garments being sold in the USA and Canada have an RN Number (in Canada it's called a CA Number). You can usually find the RN number by turning the item inside out. You’ll see a 2nd tag, usually along a seam, on the inside of the garment. Sometimes you have to really investigate but you WILL find it. Here’s the RN on a pair of Calvin Klein Underwear:

Now you can see the RN number for this specific item is #36543.  The next step is for us to go to the United States Government FTC website and look it up:

When we look this item up, this is the results we get:

So, you can see PVH CORP owns this item.  Now you can Google Search PHV Corp:

And you will see PVH Corp is who owns Calvin Klein.  Look how easy that was; just find the RN, look it up then Google the result.  Such an easy way to tell if an item is real!