Wholesale 101
Unhappy Customers: What they SAY versus What they MEAN - Decoding Buyer Complaints
Have you ever had that customer that no matter what you do you can’t seem to make them happy? I have learned that the reason for this is usually because what the buyer is asking you for is NOT what they actually want! So today we are going to “decode” unhappy buyer lingo!First of all, let’s discuss buyer unhappiness in general. Here’s some statistics that may surprise you:Now let's discuss these amazing statistics:Obviously an item that broke in transit is a very logical reason for being unhap
…
23rd May 2020