Wholesale 101

We have previously discussed How to Win a Chargeback Guide as well as Tips and Tricks to Winning a Chargeback Dispute but today I want to give you a simple checklist. Let’s get started!There’s lots of different reasons something could be charged back, but no matter what the reason is, here’s the most important things you need to provide to the merchant to win the dispute (REMEMBER: “telling” the merchant something happened does not count. You have to PROVE it happened… just like in a court cas …

Despite it’s name, “friendly fraud” isn’t kind at all. Today we are going to discuss the three different types of “friendly fraud” chargebacks that will impact your business.First on the list is “Mistaken Fraud”. Most people who have owned a credit card have seen a charge on their bank statement and panicked because they didn’t know who the charge was from. Here’s a real-life example that just happened to me:The other day I login to my bank account to pay my card and I see a charge for $48.72 …

Hopefully you had a chance to read our last article, How to Win a Credit Card Chargeback, but today we are continuing on with the 5 most important tips.  When a chargeback is filed and the seller chooses to fight the chargeback, a REAL PERSON reviews all of the evidence provided. Keep in mind, this person has a desk full of chargebacks to review and judge each day, so in this case, LESS IS ALWAYS MORE. Be clear, precise and to the point. With that being said, here’s 5 huge tips …

A chargeback occurs when the buyer makes a purchase from you then contacts their bank (Visa, MasterCard, Amazon Pay, PayPal, etc) to demand a refund from the banking institution. Usually, you are surprised by the chargeback because the buyer never contacted you with any issues but on occasion the customer was so BatSh*t Crazy that you expected it. Either way, YOU MUST FIGHT IT. If you do not fight the chargeback you will automatically lose AND if you fail to respond a black mark is put on …