Wholesale 101

No online seller (or ANY business, for that matter) enjoys chargebacks but the situation is extra awful when the chargeback is 100% bogus, such as when a customer personally signs for their parcel then denies every getting it, or when a buyer claims their credit card was “stolen” and that they didn’t authorize the transaction, however they ordered many times prior using the identical information. Or, even worse, the person who has ordered numerous times from you over the course of 6 months deci …

So your buyer filed a completely bogus chargeback and somehow the credit card company agreed with them for unknown reasons; perhaps you didn’t submit the correct evidence (Read: A Complete List of Evidence You Need to WIN a Chargeback) or perhaps the credit card employee never actually reviewed the case, there’s no way of knowing what went wrong but now you have the opportunity to appeal. If you want to appeal here’s everything you need to know:AN APPEAL IS NOT FREE! MasterCard, for example, ch …