Wholesale 101

Previously we discussed how to respond to utterly insane buyers, but not every rude buyer is a psycho buyer.  Sometimes they're just super friggin' rude.  Reality is: you can’t reason w

If you’re an online seller and especially one who has been in business for 5+ years times are changing quickly and what worked great in 2015 no longer works in 2021. Here’s a list of four of the majo

I assume you are reading this because you either love reading this blog or because you are face-to-face with a buyer “sob story” email that you have no idea how to respond to. Yesterday we shared

The only thing as bad as having a buyer ask for a return then ship you a box of rocks instead of the pair of Gucci shoes they bought from your Poshmark is having a buyer return the Betsey Johnson gown

If you own your own website or business and you use Stripe.com to process your payments, BE CAREFUL!  There is a brand new phishing scam designed to trick you into clicking links and uploading yo