Wholesale 101

Despite it’s name, “friendly fraud” isn’t kind at all. Today we are going to discuss the three different types of “friendly fraud” chargebacks that will impact your business.First on the list is “Mistaken Fraud”. Most people who have owned a credit card have seen a charge on their bank statement and panicked because they didn’t know who the charge was from. Here’s a real-life example that just happened to me:The other day I login to my bank account to pay my card and I see a charge for $48.72 …

Let me start off by saying that we do not carry fish here at BigBrandWholesale.com, so we have never personally shipped any. HOWEVER, our family is huge fish enthusiasts. We have two 55 gallons, a 250 pond and a breeder tank so we have ordered from all over the world, years on end.  Here's a couple of our tanks and fish:Blood Parrots:Our newest baby newt, born in 2020:Like most fish collectors, we order these fellows online so we can get exotics that are not available locally. With …

If you read our previous article, 15 Reasons a Parcel is Stuck in Customs you already know that most likely it is because the buyer has failed to take action to retrieve the parcel although there are other reasons). “Why would a buyer not get their order from Customs”, you ask; This can be because he/she hasn’t paid taxes / VAT / duties on it or because they have completely refused to cooperate (such as filing the proper forms or responding to a Customs Inquiry). This means the parcel will sit …

DO NOT ACCEPT A SPECIAL REQUEST UNTIL YOU READ THIS.Let’s start off with some stories from my personal life: I’m almost positive I have told you guys these stories before, but in case I didn’t here we go:When I was first selling online I had a guy who was a really good, small quantity buyer. He used to stock up on all of our listings for VS PINK sweatpants. Then one day he says he needed 200 pieces of “ONLY old school fit PINK sweats”. I told him we don’t have them in stock right now because …

Let's face it, we all get Spam emails.  Many are just annoying but most are also very dangerous!  Most people just put it in their Junk folder, but this isn't enough!  As online sellers we all must help each other and it is our duty to protect our buyers in addition to the personal information we have regarding our buyers orders.  After all, our buyers trusted us enough to order through us, so we must keep their details safe.  When you come across a total scam email …