Google Pay Not Working? Here's Why!

If you love Google Pay but are experiencing issues remitting payment through it, it is most likely because you are using the old, discontinued version of Google Pay. Here's how to resolve this issue:

As of June 15, 2021 Google announced that they stopped the Google Pay App. This means you can no longer use the old Google Pay App (GPay) to send or receive payments:

This also means you cannot use it to pay for your purchases on websites like BigBrandWholesale.com who offer Google Pay as a form of payment. To resolve this issue you need to delete / uninstall your current Google Pay app then install / set up the new Gpay here: https://pay.google.com/about/ Or you can click here for Apple devices or click here for Androids. Once you have deleted the old version and installed then set up the new Google Pay program you should have no problems paying through it.

If you are still having issues with Google Pay, here's their contact info:

Basic Troubleshooting

Live Chat (you have to fill out the little form first then you will gain access to live chat)

Email(You still have to fill out the little form first)

Phone: 855-492-5538

19th Jul 2021 Big Brand Wholesale.com